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TexasPaint.com
Website Policies |
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Please
Read
The
use of our website constitutes your acceptance of these policies. |
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Your
Privacy
It
is the policy of Texas Paint & Wallpaper and TexasPaint.com not to gather information
about you, as a visitor to our website, unless you provide the
information voluntarily by entering it through and/or on our
website. Information (i.e.; personal, confidential, purchasing,
etc.) you voluntarily provide to us, will not be passed, sold or
distributed to any other source. Any information, you voluntarily
provide to us, will only be used by Texas Paint & Wallpaper Co., Inc..
You may chose to opt out, of any of our optional services, by emailing
us your request. During your use, of our website, browser cookies
may be used to enhance the viewing of our website. You may be able to refuse these
cookies by adjusting your internet browser, but it may affect the
appropriate use and secure functionality of this website. See the "Help
Instructions"
provided to you by your browser's software manufacturer if you should
experience any unexplained website error messages, or contact
us.
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Online
Shopping
It
is our desire to provide you with an enjoyable and secure online
shopping experience. If you should experience any dissatisfaction, with
your product selection, or with our service, or if you have any questions, please contact
us. Our office hours are Monday through Friday from 7am to 5pm CST.
SHOPPING
CART: Our online Shopping Cart is powered by FastCatCarts.com.
Methods
of Payment Accepted: For online purchases, we accept the major
credit cards offered by Discover™, Visa™, MasterCard™ and American
Express™. For your protection, we verify all credit card purchases through the
AUTHORIZE.NET™ verification network. Your credit card information is processed using the most current
secure encryption technologies. You can choose not to use the online
purchasing system by calling
us directly and giving the required purchasing information to
one of our Sales Associates. This method may cause additional
delays, and costs, in the processing and delivery of your order. We
do not accept credit card information via
email. Your
online credit card shopping rights may vary by credit card issuer. To obtain a copy of
these rights please contact your bank, or credit card issuer.
Shipping
and Handling: All of our online orders are processed and shipped
from our Main Office and Warehouse located in Dallas, Texas.
Please see DOMESTIC ORDERS (below) for complete freight cost
information.
Domestic
Orders: Orders are processed from 7:00am to 2:00pm (CST) - Monday
through Friday. Orders received after 2:00pm (CST) will
be processed on the next regular business day. We
ship online orders by regular UPS Ground Service; by regular United
States Postal Service (USPS); or, by Freight Carrier, unless otherwise requested,
or as needed. The freight charges displayed, in the shopping cart total,
only represent the necessary freight charges and normal
packaging requirements. The shipping charges displayed online, in the
shopping cart total, may not include all necessary services required
for packaging and/or shipping certain items (i.e.; hazardous
materials, fragile, excessive length, address correction,
residential charges, etc.). Any additional amount,
you may be required to pay, is for additional shipping requirements such as:
Over-weight; Over-sized; Value; Special handling; Packaging needs; Final destination,
etc.. You will be
notified, by email, of the final total before the order is processed
and your credit card billed.
Delivery to a PO Box may be available through USPS.
Some restrictions may apply. We do not accept C.O.D. orders. Texas Paint &
Wallpaper is not responsible for delivery delays caused by weather
conditions, holidays and
other extenuating circumstances. Online orders are processed Monday
through Friday, excluding Holidays. You will be notified by email of
the status of your order.
International
Orders: We do not
accept, or ship online orders outside of the continental
United States of America.
LOCAL
DELIVERY: Local delivery, of online orders, may be available to the
following Texas Counties: Collin, Dallas, Denton, Ellis, Johnson,
Kaufman, Rockwall and Tarrant. Some restrictions may apply. Contact
us for current pricing and complete delivery details.
Sales
Tax: All orders shipped and/or delivered within the State of
Texas will have an 8.25% SALES TAX added to the purchase.
Shipment
Damage and/or Loss: Texas
Paint & Wallpaper Co., makes every effort to package and ship your
product properly and without damage. Damage and/or loss, caused during shipment and
delivery, is the responsibility of the Freight/Delivery Service, and not
Texas Paint & Wallpaper. Inspect
your packages upon delivery for damage, and/or loss. Write the type of
damage on the Shipper's Packing Slip for subsequent claims against
the Shipper. Claims for damages and/or loss, caused by the Freight or
Delivery Service, shall be the responsibility of the purchaser to
pursue, from the Freight/Delivery company, and not the responsibility of
Texas Paint & Wallpaper, except to provide appropriate documentation
and/or information for claims of loss and/or damage. Please contact our Main
Office for further information.
REFUNDS:
To request a refund of the products you have purchased, the products must be un-opened and/or un-used, and
still in the manufacturer's original package. Return shipping costs are
the responsibility of the purchaser. To return a non-defective product
for a Refund, follow the RETURN & EXCHANGES INSTRUCTIONS below, and
upon receipt of the returned items your account be will credited, less
the original shipping costs.
WARRANTY
AND SUITABILITY: Texas Paint &
Wallpaper Co., Inc., DBA / TEXASPAINT.COM makes no warranty, or
statement of suitability, for a particular purpose, implied or
otherwise, for the products sold from this website. All products
must be used, for their particular purpose, as designed by the
manufacturer. Read and follow all product label instructions.
DEFECTIVE
MERCHANDISE: We want you to be pleased with your purchase.
Products, that are eligible for return, may be returned up to 30 days from the
original invoice date. Follow the RETURN & EXCHANGES INSTRUCTIONS
listed below and when your package is received, a replacement product
will be sent to you, via UPS Ground Service, or US Postal Service at no additional charge.
RETURN
& EXCHANGES INSTRUCTIONS: Items must be shipped to us via
pre-paid freight and returned within 30 days of
the original invoice date. Make a copy of the receipt in your shipment,
including the invoice, shipping papers, etc., and place the paperwork in
the return package, along with the product, using the original shipping
container and packing material. We do not accept C.O.D. freight returns.
Products
that are not eligible for return:
Electrical parts, custom or special orders, mixed paints, opened
packages, installed parts, items purchased for more than 30 days,
and products deemed as "not sellable" by Texas Paint &
Wallpaper Co., Inc.
RESTOCKING
CHARGE: Products deemed as "returnable", by Texas Paint
& Wallpaper Co., Inc. may be subject to a Restocking Charge of
15%.
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Send
all returns to: |
Texas
Paint & Wallpaper Co.
Attn:
Website Sales
4410
Ross Avenue
Dallas,
TX 75204
Phone
(214) 824-4574 |
| IMPORTANT:
Remember to include a copy of your delivery paperwork, or we will
be unable to credit your account. Shipping must be pre-paid. We do
not accept C.O.D. freight returns. |
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Disclaimers
Information contained and/or made available within this website, may be changed or updated without notice. This website does
not constitute an offer or contract of any kind.
OTHER
WEBSITES: Texas
Paint & Wallpaper Co., Inc. makes no representations whatsoever about
other websites which you may access through this website. When you access a
non-Texas Paint & Wallpaper website, please understand that it is
independent from Texas Paint & Wallpaper, and that Texas Paint &
Wallpaper has no control over the content on that website. In addition,
a link to a non-Texas Paint & Wallpaper website does not mean that
Texas Paint & Wallpaper endorses or accepts any responsibility for
the content, use, or products and services made available through such
website.
COPYRIGHT
& TRADEMARKS: The content of this website is the intellectual property
of Texas Paint & Wallpaper Co., Inc.. All rights reserved. All
Trademarks, Service Marks and Company Logo's are the property of their
respective owner.
PRICING
ACCURACY: All pricing, and availability, is subject to change without notice.
You should be aware that Internet Browser cache pages may not represent
our current pricing for a product, or service we offer. Visit our
website through our Home Page portal, or contact
us for current product pricing and availability.
IN
NO EVENT WILL TEXAS PAINT & WALLPAPER COMPANY, INC. BE LIABLE TO ANY PARTY FOR ANY
DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF
THIS WEBSITE, EMAIL COMMUNICATIONS, OR ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT
LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR
OTHER DATA OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
INFORMATION
ON THIS WEBSITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
OR NON-INFRINGEMENT BY THE RESPECTIVE MANUFACTURER. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSIONS OF
IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
COLORS:
Examples
of colors shown, or represented on this website may not represent
the final finished effect, or color. Colors shown, or represented on
this website are for demonstration purposes only and may change due
to, but not limited to, the following causes: computer monitor
settings, printer settings, paint product chosen, sheen, textured
and non textured surfaces, lighting, application techniques and
other causes. Please make your final decision, for desired paint
colors, by visiting one of our stores in person.
PRODUCT
PICTURES: Some product pictures may be used to represent different
sized items such as a 3-inch brush picture may be shown as the
1-inch brush example; or a 1-inch roll of masking tape may be
displayed for the 2-inch roll description, or a single item picture
may be used for the example of a complete case. Please read the complete
product description for ordering accuracy.
INACCURACIES:
Information
on this website may contain typographical errors. Read
and carefully follow all manufacturer's label instructions before, during
and following product use.
PRODUCT
AVAILABILITY: Availability
and non-availability of goods, displayed on our website and on our
shopping cart, may be in part caused by but not limited to, the
following: Limited quantities, Seasonal availability, Federal
regulations, Manufacturer's limitations, Product liability, Shipping
regulations, Discontinued items, and other causes.
©Copyright
Since 1998, Texas Paint & Wallpaper Co., Inc.
All
rights reserved.
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"Integrity,
is your best assurance of satisfaction."
--Texas
Paint & Wallpaper
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